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    Monthly Omnibus surveys of L’OBSERVATEUR allow businesses, organizations and individuals to measure quickly and economically behaviours or perceptions amongst the Quebec population. This opinion is useful to guide your decisions and your actions in line with the views of Quebecers.

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    The Program for improved customer service (PASCO) of L’OBSERVATEUR enables organizations to establish standards and objectives guiding the customer service they provide and, most importantly, improve it through process measurement and training to employees.

    Learn more about PASCO